Social Media Means Companies Need to Up Their Response Times

It’s no surprise to anyone that social media can spread virus messages out there. More often then not the kinds of social media virus messages are not the ones companies want out there.
Case in point. On April 8th, 2009, Fox Broadcasting sent out a press release with the final episodes of their television series (as [...]

Digsby – We Can Rebuild It!

Performance issues are now a thing of the past for Digsby. The universal instant messenger, e-mail and social network aggregator, like the Six Million Dollar Man, has now become better…stronger…faster due to the release of a brand new build. Build 32 is the beneficial result of Digsby wanting to maximize performance, improve connectivity, fix a [...]

WiseStamp – Spicing Up Your Email Signature

If you’re a heavy social media user and want to let people know how best to find you on various social networks AND you run Firefox, you may want to check out WiseStamp.
WiseStamp is an addon to Firefox that creates a email signature for your web based email accounts, such as Gmail, Yahoo, AOLl mail, [...]

Gmail Down — Twitter Goes Nuts.

Gmail, Google’s email service, went down and Twitter users roared. The email service has been down over an hour now, a first since I started using Gmail.
Currently the most used words on Twitter according to Twitter Search are:

Trending topics:

· Gmail
· MobileMe
· Temporary Error
· Georgia
· Olympics
· #796
· Gmail’s
· IMAP
· My Gmail
· Google Apps

(while I was typing [...]

Starbucks Opens Up the Conversation

Starbucks, one of my favorite places in the retail world, recently opened up a Salesforce brainstorm forum to get ideas for their customers (thanks to Jeff Jarvis over at BuzzMachine for the tip).
The “forum” is really a mixture of a lot of social media tools. You and other users can add your “Starbucks idea”, almost [...]

Link: What I learned from Twitter today

Great blog post on what you can learn in the “twitter stream.”
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Reinventing the Digg?

There’s a new Digg-esque site: Mixx.
What’s Mixx? Well, thinking of it somewhat like a reinvented Digg is helpful. The site (like most reinventions) has different categories, but the thing that makes them more unique is they are trying to fill all categories with news. On other sites, like Digg, the tech category usually dominates [...]

Shelfari Unveils Bookshelf for Bloggers

From a press release:
“Shelfari (www.shelfari.com), the Web’s most popular social media site for readers, today introduced a major upgrade to the Shelfari widget that lets bloggers share their bookshelf with friends and site visitors, with an unparalleled level of style, customization, and ease. The free Shelfari widget is a JavaScript plug-in that makes it [...]

Social Media plugin for Firefox

I just read this article on Brown Thoughts about a new social media plugin for Firefox.
“The new Social Media extension for Firefox is like a powertool for submitting your favorite articles to social media sites. The extension will let you know if the article you’re reading has already been submitted to Digg, Reddit, Delicious, and [...]

Yellow Pages Goes Social

While scanning headlines this morning I caught this story: Yellow Pages Goes Social.
One of the points blogger Tom Tsinas made is that social networks are becoming more local. “Facebook alone,” he says, “has over 1 million members from Toronto.” Yellow Pages has made it possible to share your searches – even on Facebook. Got a [...]

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